Christmas Delivery Guarantee
Orders placed with respective deadlines receive the WakeHouse.com Christmas Delivery Guarantee. Deadlines are as follows
- Saver Shipping - Tuesday, December 17, 12:00 PM EST (Noon)
- FedEx Ground - Varies By Location, Check Shipping Quote at Checkout
- FedEx Two Day - Thursday, December 19, 12:00 PM EST (Noon)
- FedEx Overnight - Friday, December 20, 12:00 PM EST (Noon)
WakeHouse.com guarantees any order qualifying for the Christmas Delivery Guarantee will be delivered on or before 12/25/19. If your package is not delivered by December 25, 2019 and your order qualifies for the Christmas Delivery Guarantee, you will receive an in-store credit for 50% of the value of your order (up to $100). Christmas Delivery Guarantee is not valid for pre-order or out of stock items. If you place an order qualifying for the Christmas Delivery Guarantee, and WakeHouse.com does not have the item in stock, you will be notified within 2 business hours. Shipping delays that WakeHouse.com is not responsible for are not eligible for the Christmas Delivery Guarantee (ie Natural Disasters, Delivery Vehicle Accidents, Power Outages, Delivery Attempted, etc...). Christmas Delivery Guarantee only valid for orders placed within the continental United States. Orders delivered to Alaska, Hawaii or International Destinations do not qualify for the Christmas Delivery Guarantee.
Holiday Extended Returns Period
Orders placed on or after 11/1/19 are eligible for returns and exchanges through 1/30/20. Returns and exchanges are accepted on new items with original packaging and tags.
IMPORTANT COVID-19 SHIPPING UPDATES
With the daily changing regulations regarding COVID-19, we have chosen to stop all international orders and shipments until further notice. We do not want to see a package leave and be held in customs for weeks on end, or worse, turned around. We feel this is the best practice to insure a better experience for our customers.
Thank you for visiting WakeHouse.com. If you have any questions, please reach out to our customer service team at firstname.lastname@example.org.
Free shipping promotions only apply to the continental United States. Saver Shipping methods include USPS Priority Mail, USPS First Class Mail, FedEx Ground Commercial and FedEx Ground Home Delivery. WakeHouse.com reserves the right to choose any of these shipping methods when Saver Shipping is selected. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Most products will ship within 24 hours.
Some items, such as kneeboards, may have larger shipping dimensions and will have an additional shipping cost of $24.99. Any items that are ineligible for free shipping will have a notice on the product page.
We can ship to virtually any address in the world. International orders are shipped via USPS Priority International or USPS Priority Express International. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Getting a shipping quote is easy. Just add the item to your cart and click "Review Order & Checkout" on the bottom of the slide out cart. Once you're viewing your cart with an item added to it click on "Add Info" on the line that says "Shipping". Just fill out the required fields to get pricing and delivery timeframe estimates. If you have any questions regarding pricing, Saturday delivery, etc. please contact us and we will be happy to help!